Hawaiian to waive change fees due to storm

Published On: Feb 08 2013 04:30:00 AM HST

Hawaiian Airlines says it will waive reservation change fees and differences in fares for customers who need to change their travel plans due to the storm in the Northeast U.S.

Customers holding tickets issued on or before Wednesday, Feb. 6 for travel on Hawaiian on Friday, Feb. 8, and Saturday, Feb. 9, between the U.S. East Coast, including travel connecting in the U.S. East Coast, and Hawaii will be permitted to change their reservations without charge to flights departing on or before Tuesday, Feb. 12.

All change fees and applicable difference in fares will be waived provided that changes are made prior to the departure time of the originally scheduled flight and are made in the same class of service based on seat availability and subject to the restrictions noted above.

Flight changes must be made by Hawaiian's personnel in its reservations department or at the airport.  Normal refund rules apply.  Customers needing assistance should call Hawaiian's reservations department at the toll-free number 1-800-367-5320.

Hawaiian's Flight 50 from Honolulu to JFK on Feb. 8 and Flight 51 from JFK to Honolulu on Feb. 9 are currently expected to operate on schedule.  However, departure times for both flights may change, depending on the weather conditions resulting from the storm.


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