Mixed results so far with Hawai'i Health Connector

Published On: Dec 12 2013 06:32:55 PM HST   Updated On: Dec 12 2013 07:11:26 PM HST

How's Hawai'i Health Connector working these days?  Depends on who you talk to.

The interim executive director says more than 4,000 individuals and small businesses are now on board.

Click here to watch Jill Kuramoto's report.

But, the state's top Information Technology guy says it still has bugs.  The network isn't working quite right, and he also has concerns about the security.

"There are no states that are completely private as here so this could present challenges in future regulations that are issued by the federal government," said Sanjeev Bhagowalia, CIO of the Office of Information Management & Technology.

The system's sustainability is also in question and how to pay for technical improvements to the online insurance exchange.

Representatives from Hawaii's two major health insurance agencies say they've been working to educate people on their options.

"We created graphics like, 'What the health is going on?' and tried to use infographics to really explain to people what the differences are to them now that the ACA is in effect," said Jennifer Diesman from HMSA.

The Department of Human Services says, under the Affordable Care Act, they've seen growth in enrollment.

"In the span of two months, the total enrollment has grown to 260,286.  This represents an enrollment increase to the Medicaid MAGI-eligible clients in Hawaii," said DHS Director Patricia McMananman.

Despite the technical issues, there is optimism that the state will reach its goal of 48,000 people enrolled in ACA plans in its first year.

"Yes there are a lot of challenges here, but the feds have told us that there are many states that aren't even up yet," said Bhagowalia.

affordable health care act website on laptop

Affordable Care Act enrollment by state

Click here to see Affordable Care Act enrollment by state.


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