The owner of Ruffolo's Hair Studio chased a non-paying customer down the streets of Kenosha on Monday.
It all started three hours earlier when the walk-in client first identified herself as Tina to stylist Jessica London, who quickly suspected something wasn't right.
"And throughout our appointment, she referred to herself in the third person as Carol. I found that a bit odd," London said.
So London called for backup, telling salon owner Stacy Romanovic there was something up with her client.
When it came time to pay:
"So as this phone rang she said, 'Oh I have to go grab my Visa,'" Romanovic said.
But stylist Kristine Brinkmann had already moved in for surveillance.
"Kind of pretended I was a client and went to get my hair shampooed, and I sat there, and I watched her, and as soon as she jetted out the door, I had my camcorder under my jacket so I just ran after her," Brinkmann said.
With the camera rolling, they chased the non-paying client for roughly a mile. They saw her going into someone's unlocked home.
"So instantly I ran around the back. The next thing you know, the lady from the house comes out and she says, 'Who is that lady?" So then we realized she didn't even know that person. She went into that house trying to escape," Romanovic said.
The employees at Ruffolo's said this isn't the woman's first time doing this. They said they suspect she's the same woman who ran off without paying last year.
This time, she got caught. The police moved in to make the arrest. The woman is now in jail.
"If she's doing this to us, and this was her second time, she's done this many other times, too, so she should be prosecuted," Romanovic said.
Salon workers said the woman ripped them off for nearly $200 and didn't leave a tip.
WISN 12 News is not naming the woman because she hasn't been formally charged. She has a string of retail theft convictions going back to 1995.